Privacy Policy
This Privacy Policy explains how NSRUSA Inc., doing business as National Solar Resolutions (“we,” “us,” or “our”), collects, uses, and protects information you provide through nationalsolarresolutions.com (the “Site”) and our related services.
1. Information we collect
When you request a free case review or contact us, we may collect: your name, email address, mobile phone number, the type of solar contract you have, the details you choose to share about your situation, and — if you opt in — your consent to receive text messages, along with the date, time, and IP address of that consent. We also collect standard technical information such as browser type and pages visited.
2. How we use your information
- To review your solar contract situation and respond to your request.
- To communicate with you about your case by phone, email, or — only if you opted in — text message (SMS).
- To operate, secure, and improve the Site and our services.
- To comply with legal obligations.
3. Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to text messages, you may receive SMS from National Solar Resolutions about your case review request, appointment reminders, document requests, and case status updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of receiving our services. See our Terms & SMS Terms.
4. How we share information
We do not sell your personal information. We share it only: (a) with service providers who help us operate our business (email delivery, telephony/SMS platform providers, hosting) and who are bound to use it only on our behalf; (b) with independent counsel or other professionals at your request to assist with your case; (c) when required by law or to protect our rights; or (d) with your consent.
5. Data retention and security
We keep your information for as long as needed to handle your case and meet legal and record-keeping requirements, including records of SMS consent. We use reasonable administrative and technical safeguards to protect it.
6. Your choices
You may request access to, correction of, or deletion of your personal information, or withdraw SMS consent, by replying STOP to any text, emailing info@nationalsolarresolutions.com, or calling +1-833-677-0003.
7. Children
The Site is intended for adults. We do not knowingly collect information from anyone under 18.
8. Changes
We may update this policy from time to time. The effective date above reflects the latest version.
9. Contact us
NSRUSA Inc. d/b/a National Solar Resolutions (a New York corporation)
Office: 75 South Broadway, 4th Floor, White Plains, NY 10601
Registered address: 418 Broadway, Ste N, Albany, NY 12207
+1-833-677-0003 · info@nationalsolarresolutions.com